Privacy Policy

Last Updated: September 30, 2025

Welcome to WearStarT. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store located at C. de la Montera, 24, 28013 Madrid.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Place an order for hoodies or sweatshirts
• Submit a contact form or design request
• Subscribe to our newsletter
• Create an account on our website
• Participate in customer surveys or promotions

This information may include:

• Name and contact information (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Custom design requests and specifications

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages viewed and time spent on our website
• Referral sources and navigation patterns
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process Orders: Fulfill your hoodie and sweatshirt orders, process payments, and arrange delivery
• Customer Service: Respond to your inquiries, provide support, and handle returns or exchanges
• Custom Designs: Create personalized print designs based on your requests
• Marketing: Send promotional emails about new prints, special offers, and gamer art collections (you can opt-out anytime)
• Website Improvement: Analyze usage patterns to enhance user experience and website functionality
• Legal Compliance: Comply with applicable laws, regulations, and legal processes
• Fraud Prevention: Detect and prevent fraudulent transactions and protect our business

3. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
• Print Manufacturers: Partners who help produce our unique gamer hoodie designs
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In connection with a merger, sale, or acquisition of our business

We do NOT sell your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart items
• Understand how you use our website
• Improve website performance and user experience
• Deliver personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for all data transmissions
• Secure payment processing through PCI-DSS compliant providers
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights (GDPR Compliance)

As a business operating in the European Union, we comply with GDPR regulations. You have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request limitation of processing your personal data
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal data for marketing purposes
• Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries outside of Spain. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

10. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

12. Marketing Communications

If you have opted in to receive marketing emails, you can unsubscribe at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly using the information below
• Updating your preferences in your account settings